Service Agreement

CRIMP Service Agreement

This CRIMP Service Agreement (the “Agreement”) is between CRIMP Industries (“CRIMP”, “we”, “our”) and subscribers to the Service (“you”). The Effective Date of this Agreement is the earlier of the date that you accept the Agreement or you use the Service. This Agreement includes by reference the CRIMP Privacy Statement provided to you at http://www.crimp.rocks/privacy.html

By using the Service, you’re agreeing to be bound by this Agreement. If you’re using the Service for an organization, you’re agreeing to this Agreement on behalf of that organization.


Service Description

The CRIMP service is a event management and scorekeeping solution for climbing events. (the “Service”).


Your Data and Privacy

When you use the Service, you provide us with data (“Your Data”). Your Data is yours. We need your permission to do things like hosting Your Data, backing it up, and analyzing it. These and other features may require our systems to access, store, and scan Your Data. You give us permission to do those things, and this permission extends to our affiliates and trusted third parties we work with. This Agreement doesn’t give us any rights to Your Data except for limited rights (i) in connection with providing the Service to you and (ii) in connection with CRIMP’s internal business purposes, such as improving the Service.

You agree that we may use and maintain Your Data according to the CRIMP Privacy Statement, as part of the Service. You give us permission to combine identifiable and non-identifiable information you enter or upload to the Service with that of other users of the Service and/or other CRIMP services. For example, this means that we may use your and other users’ non-identifiable, aggregated data to improve the Service or to design promotions and provide ways for you to compare business practices with other users.

Please don’t upload or transmit Your Data unless you have the right to do so.


Account Cancellation and Support Satisfaction Guarantee

You may cancel your service to the Service at any time. To cancel your account, please contact CRIMP customer service at hello@crimp.rocks. If you cancel prepaid service, we provide refunds for services unelapsed. If you are dissatisfied with the support that you received in the most recent event and cancel your service, we will refund you the amount you paid for the Service for that event.

We may terminate this Agreement or use of the Service at any time by providing notice of termination to you in any reasonable manner.


Our Stuff

The Service is protected by copyright, trademark, and other Singapore and foreign laws. This Agreement doesn’t grant you any right, title or interest in the Service, others’ content in the Service, CRIMP trademarks, logos and other brand features. We welcome feedback, but note that we may use comments or suggestions without any obligation to you.


Software Use

The Service may allow you to download client software (“Software”). So long as you comply with this Agreement, CRIMP gives you a limited, nonexclusive, nontransferable, revocable license to use the Software, solely to access the Service. To the extent any component of the Software may be offered under an open source license, CRIMP will make that license available to you and the provisions of that license may expressly override some of this Agreement. Unless the following restrictions are prohibited by law, you agree not to reverse engineer or decompile the Service, attempt to do so, or assist anyone in doing so.


Warranty Disclaimers

We strive to provide a great Service, but there are certain things that we can’t guarantee. TO THE FULLEST EXTENT PERMITTED BY LAW, CRIMP, ITS AFFILIATES AND SUPPLIERS MAKE NO WARRANTIES, EITHER EXPRESS OR IMPLIED, ABOUT THE SERVICE. THE SERVICE IS PROVIDED “AS IS.” WE ALSO DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IF THE EXCLUSIONS FOR IMPLIED WARRANTIES DO NOT APPLY TO YOU, ANY IMPLIED WARRANTIES ARE LIMITED TO 60 DAYS FROM THE DATE OF PURCHASE OR DELIVERY OF THE SERVICE, WHICHEVER IS SOONER.

CRIMP, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY REPRESENTATIONS OR WARRANTIES THAT YOUR USE OF THE SERVICE WILL SATISFY OR ENSURE COMPLIANCE WITH ANY LEGAL OBLIGATIONS OR LAWS OR REGULATIONS.


Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE ENTIRE LIABILITY OF CRIMP, ITS AFFILIATES AND SUPPLIERS FOR ALL CLAIMS RELATING TO THIS AGREEMENT SHALL BE LIMITED TO THE AMOUNT YOU PAID FOR THE SERVICE DURING THE TWELVE (12) MONTHS PRIOR TO SUCH CLAIM. SUBJECT TO APPLICABLE LAW, CRIMP, ITS AFFILIATES AND SUPPLIERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: (A) INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES; (B) DAMAGES RELATING TO LOSS OF USE, DATA, BUSINESS, REVENUES, OR PROFITS. THE ABOVE LIMITATIONS APPLY EVEN IF CRIMP AND ITS AFFILIATES AND SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS AGREEMENT SETS FORTH THE ENTIRE LIABILITY OF CRIMP, ITS AFFILIATES AND YOUR EXCLUSIVE REMEDY WITH RESPECT TO THE SERVICE AND ITS USE.


Additional Disclaimers

You may use the Service only as permitted by applicable law, including export control laws and regulations. We make no representation that the Service is appropriate or available for use in locations outside of Singapore, and accessing the Service is prohibited from territories where such content is illegal. If you access the Service from other locations, you do so at your own initiative and are responsible for compliance with local laws.

You have sole responsibility for the accuracy, appropriateness, and completeness of Your Data. We will use Your Data as it is provided to us in performing the Service and we are not responsible for reviewing, validating, or otherwise confirming the accuracy, appropriateness, or completeness of Your Data.


General Legal Terms

This Agreement and all claims relating to the relationship between the parties are governed by the laws of Singapore.

If one or more of the provisions contained in this Agreement is held invalid, illegal or unenforceable in any respect by any court of competent jurisdiction, such holding will not impair the validity, legality, or enforceability of the remaining provisions.

If you have a dispute with CRIMP, you will promptly send written notice to: hello@crimp.rocks.

We reserve the right to amend or modify this Agreement at any time and in any manner by providing reasonable notice to you. You agree that reasonable notice may be provided by posting on CRIMP’s web site, email, or other written notice. We reserve the right to modify the Service at any time and for any reason or no reason.